PRIVACY POLICY

Your privacy is important to us. Ixpira Collection is committed to safeguarding and protecting the personal information you provide to us using our Online Services.

Ixpira Collection is a Travel Compound S.r.l.

Ixpira Collection reserves the right to update the current policy to adapt it to the latest legal requirements and the latest practices in the industry.

Your personal data (and those of your travel companions) are used in order to be able to make your reservations. This information must necessarily be shared with our suppliers (including hotels) who will be in charge of consolidating your request, managing your booking and confirming the requested service.

This personal data is also used to contact you in case of need and send you any offers that may be in line with your interests. You can decide to withdraw from receiving our promotional communications at any time.
We will also need your data for billing and for making payments.

Some services, such as car rental or the issuance of an insurance policy, require personal data deemed 'sensitive' such as passport or driving license number and require additional protection under applicable laws.

By making a reservation on behalf of a third party through our website, you will be asked for that person's personal data. It will therefore be necessary for you to obtain your consent before providing us with data. This information can only be viewed and edited through your account.

Cookies are used to improve your online experience by acquiring analytical information. You will find all the information you need in the Cookie Policy .

When you browse our site, we will automatically collect certain information from your device including (but not limited to) your IP address, browser type, your Internet Service Provider (ISP), device type, unique device identification codes, your system operating and telephone operator, geographical area, pages visited on our site, sites of origin or exit pages. Collecting some of this information allows us to better understand our customers' interests, carry out internal analyzes and improve the quality and relevance of our services.

Periodically, we legitimately obtain personal information from affiliated companies, business partners and other independent third party sources by adding it to the information in the account you created on our site. If you use the social media features on our site, or through the provider of a social media service, we may, in compliance with the privacy policy adopted by him, have access to your personal data through the same provider.

Calls to and from our support team and any chats may be recorded or monitored for quality control and analysis purposes, to protect us in the event of a legal dispute and for staff training purposes. Call recordings will be kept in accordance with this Privacy Policy. Any personal data obtained from you during a call will be treated in accordance with the provisions of this Privacy Policy.

Any external links to our website will independently manage their privacy policy, therefore, we advise you to carefully examine the relevant information

Protecting your privacy is very important to us. We have implemented appropriate technical and organizational measures to protect the personal data we collect and process.

Your personal data may be transferred and subject to processing in countries other than the one in which Travel Compound S.r.l. resides. These countries may have data protection laws that are different from those of your country (and, in some cases, not as protective).

Specifically, our Online Services servers are located in Spain, and our group companies as well as our third party service providers operate worldwide. This means that when we collect your personal data, we may process it in each of these countries.

We have taken adequate security measures to request that your personal data remain protected in accordance with this Privacy Policy when transferred outside of Italy.

You can log into your account and update your personal information at any time or choose to deactivate your account by contacting our customer support team. In this case, you will no longer have access to your account and your personal data.

If you have any doubts or questions about how we use your personal data, you can contact us at customercare@ixpiracollection.com or call us at +39 97.62.05.12